CHATBOT & BOTDEVELOPMENT

Fulgid builds WhatsApp Business bots, Telegram bots & AI chatbots for businesses. LLM-powered chatbot development with Meta WABA & MSG91 integration. India-based team. Get in touch.

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Overview

Chatbot & Bot Development

We design and build chatbots and automated messaging systems that handle real business workflows — not just FAQ responses. From WhatsApp Business bots (Meta WABA) and Telegram bots to AI-powered conversational assistants with LLM backends, we build bots that integrate with your database, CRM, and backend systems. We've built notification automation systems for court case alerts, healthcare workflows, and e-commerce order updates — all running at scale across SMS, WhatsApp, and email simultaneously.

OUR CREATIVEPROCESS

A structured approach that keeps creativity flowing and projects on track.

01
Conversation Design
Map the conversation flows, intent trees, fallback logic, and escalation paths before any development.
02
Platform Setup
Meta WABA business verification, Telegram bot setup, or web widget configuration — we handle it all.
03
Backend Integration
Connect the bot to your database, CRM, order system, or notification engine for dynamic responses.
04
Test & Launch
End-to-end testing across all message types, edge cases, and failure scenarios before go-live.

Capabilities

Key Features

WhatsApp Business API (Meta WABA)Telegram Bot DevelopmentAI Chatbot (LLM-Powered)Multi-Step Conversation FlowsCRM & Database IntegrationWhatsApp Business API (Meta WABA)Telegram Bot DevelopmentAI Chatbot (LLM-Powered)Multi-Step Conversation FlowsCRM & Database IntegrationWhatsApp Business API (Meta WABA)Telegram Bot DevelopmentAI Chatbot (LLM-Powered)Multi-Step Conversation FlowsCRM & Database IntegrationWhatsApp Business API (Meta WABA)Telegram Bot DevelopmentAI Chatbot (LLM-Powered)Multi-Step Conversation FlowsCRM & Database Integration

Bulk Notification AutomationSMS via MSG91Email via AWS SESTemplate Message ManagementBulk Notification AutomationSMS via MSG91Email via AWS SESTemplate Message ManagementBulk Notification AutomationSMS via MSG91Email via AWS SESTemplate Message ManagementBulk Notification AutomationSMS via MSG91Email via AWS SESTemplate Message Management

Why Fulgid

Why Engineering Teams & Founders Choose Fulgid

Production-Proven Bots
01
We've built bots for government court systems and healthcare platforms — high-volume, mission-critical automation.
Full Stack Notification System
02
WhatsApp + SMS + Email in one unified system — not three separate integrations stitched together.
AI When It's Worth It
03
We use LLMs only where they add genuine value — not to make a simple flow unnecessarily complex and expensive.
Meta WABA Experience
04
We handle the WABA business verification, template approvals, and webhook plumbing — the parts that slow most teams down.

Stack

The bot stackwe ship with.

Chosen per project, not per habit — these are the tools in production on our bot work today.

Core

8 tools

Integrations & ops

8 tools

Shippedwith this.

All case studies

SMD Trading Platform

Fintech & Trading

Organ Transplant Management System

Healthcare & Government

E-Commerce Store + Zoho Books Integration

e-Commerce & Retail

Read beforeyou build.

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How Indian Startups Are Using WhatsApp Automation to Scale Without Growing Headcount

Chatbots & Automation

Telegram Bot vs WhatsApp Bot — Which Should Your Business Use in India?

AI & Technology

How to Add AI to Your Existing Product — A Practical Guide for Founders and Product Teams

Commonquestions.

Do you handle Meta WABA verification?

Yes — we guide you through business verification, WABA setup, and template message approvals end to end.

Can the bot handle payments via WhatsApp?

Yes — we can integrate Razorpay or UPI payment links within WhatsApp conversation flows.

What's the difference between a rule-based and AI chatbot?

Rule-based bots follow predefined flows — fast, predictable, and cheap to run. AI bots handle open-ended conversations using LLMs. We recommend the right type based on your use case and budget.

Commonquestions.

Do you handle Meta WABA verification?

Yes — we guide you through business verification, WABA setup, and template message approvals end to end.

Can the bot handle payments via WhatsApp?

Yes — we can integrate Razorpay or UPI payment links within WhatsApp conversation flows.

What's the difference between a rule-based and AI chatbot?

Rule-based bots follow predefined flows — fast, predictable, and cheap to run. AI bots handle open-ended conversations using LLMs. We recommend the right type based on your use case and budget.

CHATBOT & BOTDEVELOPMENT

Chatbot & Bot Development

OUR CREATIVEPROCESS

Conversation Design

Platform Setup

Backend Integration

Test & Launch

Key Features

Why Engineering Teams & Founders Choose Fulgid

Production-Proven Bots

Full Stack Notification System

AI When It's Worth It

Meta WABA Experience

The bot stackwe ship with.